Our Process

Our process is based around the conceptRav4 of taking an automobile that has been in a collision and repairing it so well that the parts of the automobile that we work on are in better shape than before the accident.  When you get your car back we want you to be delighted, not just happy.So here’s how we insure your delight:

1. We will give you a detailed estimate that your insurance company will approve.  If you are paying for the repairs yourself without involvement of an insurance company, we will make sure that you understand everything in detail before you authorize us to work on your car, including all cost

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2. If you need a rental car, we will get one from one of the local companies.

3. We will let you know exactly how long you repair will take.  If there are parts that are not immediately available, we will let you know about it and give you an estimate for when the parts will arrive.

RAV4-limited24. You will be kept abreast of the repairs we are making and you can call us at anytime during business hours to get the status on your car. We will keep you informed about the progress of your vehicle during the repair process.

5. We use the best equipment to insure that any dents or frame damage is corrected to factory tolerances and specifications.

6. We will use parts that are of factory quality or better to make sure all functions of your vehicle work properly.

7. Our paints are some of the best in the market and we guarantee our paint job for as long as you own the car.

8.  When you pick up your vehicle it will be cleaned, vacuumed and washed so you can drive it away with a smile on your face.

9. We guarantee our labor to your satisfaction to make sure you are complete pleased.

10.If you have any issue after your repair, we will correct it promptly.

Here at Imperial Paint & Body, Inc. your satisfaction is 100% our business so come on in to the Best Woodbridge Auto Collision Repair Shop NOW!  703-492-8372

Don’t Forget We Give A  Free Oil Change With Every Collision Repair…